Resource, Ownership & Documentation Hub
Your ticket system says who is working. This says who can.
The hub does not replace tickets, boards or swimlanes. It adds the three things ticket systems only cover partially: available capacity, permanent ownership and governed documentation.
Resource control
Who is available when, with which skills, at what share — including placeholders, absences and overbooking warnings.
Ownership control
Permanent accountable owners for projects, domains, components and ticket clusters, with backup and escalation.
Documentation control
Technical and end-user documentation, reviewed, versioned, published and linked back to tickets and releases.